Frequently Asked Questions

First-Time Customers

What is MesArt?
Why should I become a member?
How do I become a member?
How much does it cost?
What are the types of websites that I can create?
How long will it take to open my website?
How often can I change/edit my website?
How do I submit my listing?
What if I need help?
How are works chosen for display on the MesArt homepage (front page)?

Getting Listed

How do I sign up for an Open Studio account?
How do I sign up for Portfolio?  
How do I sign up for Artist Studio? 
How do I sign up for Artist Gallery?
How can I get listed in more than one art category?
When will my website appear in the search engines?

Preparing Artwork and Text Files

Optimizing your images for the Web
File size requirements
File naming requirements
Uploading Artwork Files
Artwork Keywords and Descriptions
Text for Your Website

Account, Password, Email, Statistics

What if I forget my user name or password?
How do I edit my profile?
What forms of payment do you accept?
When is my credit card charged?
What if I forget to send the payment before the due date?
How do I set up an email?
How do I view my site visitor statistics?

Security and Privacy

How do I protect my images from being copied and downloaded by viewers?
Can others view my website before it is ready?
Do I have to get my paintings copywritten before I display them on your website
How do you protect my data?
How do you protect my privacy?

Domain Names

What is required to use a domain name?
How do I get/register a domain name?
How long is to hook up my domain name with my website?
How do I set up an email with my domain name? 
How do I get to view my site visitor statistics?

Open Studios

How do I sign up for an Open Studio account?
Does it cost anything?
How long will it take to open my website?
How often can I change/edit my website?
How do I submit my listing?
What if I need help?
How long can I use the free Open Studio account?
What should I do when the free Open Studio has expired?
How do I know when my Open Studio account will expire?
How do I upgrade my account?

Artist Studios

How do I sign up for Artist Studio?
How much does it cost?
How long will it take to open my website?
How often can I change/edit my website?
How do I submit my listing?
What if I need help?
How do I change the colors on my website?
How do I select the image for my home page?

Artist Gallery

How is the Artist Gallery different from other websites?
How do I sign up for Artist Gallery?
What are the steps involved in creating an Artist Gallery?
How do I get/register a domain name?
How long is to hook up my domain name with my website?
What is required to use a domain name?

Selling

How do I sell art from MesArt?
How long does it take for my check to arrive after a sale?
How can I invite potential buyers to view my MesArt website?
Is there a commission?
How are artwork prices determined?
Are sales through MesArt taxable?
How does the entire sales process work?

Shipping

How much does shipping cost?
How is art shipped?

Returns

What is the return policy?
What if my artwork gets returned?
What if my artwork is damaged?

Discounts

What types of discounts may I qualify for as a MesArt member?
How do I redeem a MesArt discount?