Account/Password/Email

What if I forget my User Name and Password?

It is easy to recover a forgotten password. Just go to http://www.mesart.com/login.jsp and click on the “Forgot password” link. The password will be sent to the email address that was specified in your profile.

If you have forgotten your username, you’ll need to contact us by phone: (415) 641-4867.

How do I edit my profile?

In order to change the biography or contact information, login to your account using your username and password.

Profile:

To change your art category, biography, personal photo, website, links (optional), artist statement (optional), click on the 'My Profile' button in your account and add or change the text in the appropriate box.

Contact Information:

In order to change your name, address, phone, email and payment options, click on the 'My Contact Info' button ain your account and add or change the appropriate fields.

What forms of payment do you accept?

MesArt accepts payments for accounts with a credit card (Visa, MasterCard, American Express), by check or money order.

We have these payment options:

• Monthly - credit card only
• Quarterly - credit card only
• Half-yearly - credit card/check/money order
• Yearly - credit card/check/money order

Monthly and quarterly payments are charged automatically, receipt is sent by email.
Half-yearly and yearly payments: we’ll send you an email invoice 10 days beforehand.

If paying by check or money order, please make it payable to MesArt and send to:

MesArt

P.O. Box 31804

San Francisco, CA 94131-0804

To specify or change payment option in your account:

• Log in to your MesArt account;
• Click on the 'My Contact Info' button;
• Complete the information about your credit card in the Payment Method area of the contact form;
• Click on the 'Continue' button.

When is my credit card get charged?

It gets charged from account's activation date. This means that you can open an account and take as long as you need to set up text and images - you wont’ be charged for the time before activation. When you are ready for activation, notify us by clicking on the ‘Notify’ button in your account page. Activation means that your account becomes visible for the general public.

Monthly and quarterly payments are charged automatically, receipt is sent by email.
Half-yearly and yearly payments: we’ll send you an email invoice 10 days beforehand.

What if I forget to send the payment before the due date?

If we haven’t received your payment, you account will be inactivated. We will keep your inactivated (disabled) account for 15 days; after that it will be converted to a free one-image Lobby account. If you need more than 15 days, please let us know to keep it longer. Email: mailto:service@mesart.com; phone: (415) 641-4867.